Privacy Policy for RoofFixers Augusta

Last Updated: Sept 17 2024

1. Who We Are

Welcome to RoofFixers Augusta, a division of Casas Restoration LLC (the “Site”). Our website address is

https://rooffixersaugusta.com.

We provide roof repair and rejuvenation services. You can contact us at [email protected]

or call us at (762) 246-5988. For more information about us, please visit our website.

2. What Personal Data We Collect and Why We Collect It

We collect various types of personal data to provide and improve our services, including:

Personal Information: Name, email address, service preferences, and contact details to offer personalized services and communication.

Usage Data: IP address, browser type, and pages visited to enhance site functionality and user experience.

Transactional Data: Purchase information for services to process transactions and provide roof repair and rejuvenation solutions.

Technical Data: Information about cookies used on our site for maintaining site security and performance.

Sensitive Personal Data: Such as specific service needs, collected with explicit consent for service purposes.

Personal data is also generated through technical processes like contact forms, comments, cookies, analytics, and third-party embeds.

3. How We Use Your Information

We use your information to:

Provide and improve our roof repair and rejuvenation services.

Personalize your experience with RoofFixers Augusta.

Send newsletters and promotional materials (with your consent).Respond to your inquiries and provide customer support.

Analyze site usage and improve our website.

Process payments and prevent fraud.

Comply with legal obligations, such as calculating taxes.

Improve our service offerings.

Send marketing messages, if you choose to receive them.

4. Sharing Your Information

We may share your information with:

Service Providers: Trusted entities who help us operate our site and provide our services.

Legal Requirements: If required by law or in response to legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of our assets.

Payments: We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:

https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

6. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

7. Contact Forms

If you use a contact form, we collect personal data captured when someone submits a contact form and retain it for customer service purposes. We do not use the information submitted through them for marketing purposes.

8. Cookies

We use cookies to:

Store user preferences and settings.

Enable essential site functionality.

Analyze site performance and usage.

Keep track of cart contents while you’re browsing our site.

Cookies Policy:

Comments Cookies: Save your name, email address, and website for one year for your convenience.

Login Cookies: Last for two days, or two weeks if you select “Remember Me.” Login cookies are removed when you log out.

Editing/Publishing Cookies: Indicate the post ID of the article you just edited and expire after one day.

Temporary Cookies: Set to determine if your browser accepts cookies when you visit our login page, discarded when you close your browser.

9. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

10. Analytics

We use analytics packages to track and analyze user activity. Users can opt out of analytics tracking by adjusting their browser settings or using available opt-out mechanisms provided by the analytics provider.

11. Who We Share Your Data With

We share data with:

Partners and Service Providers: For operational purposes, including cloud-based services and payment processors.

Third Parties: For processing payments and delivering services.

Automated Spam Detection: Visitor comments may be checked through an automated spam detection service.

12. How Long We Retain Your Data

We retain personal data for varying periods:

Comments: Indefinitely, so we can recognize and approve follow-up comments automatically.

User Profiles: For registered users, we store personal information provided in their user profile indefinitely. Users can see, edit, or delete their personal information at any time (except for changing their username).

Order Information: We store order information for as long as needed for tax and accounting purposes.

13. Your Rights Over Your Data

You have the right to:

Access and Update Information: Contact us to access and update your personal information.

Opt-Out: Unsubscribe from promotional messages.

Request Data Export/Erasure: Request an exported file of personal data we hold about you or ask us to erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Cookie Preferences: Adjust your browser settings to refuse cookies.

14. Where Your Data Is Sent

We may transfer your data outside your local region to trusted partners in other areas, safeguarded to the same standards as within your region.

15. Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

16. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

17. Additional Information

How We Protect Your Data: Encryption, two-factor authentication, and staff training in data protection. Data Breach Procedures: Internal reporting systems, contact mechanisms, and preventative measures.

Third Parties We Receive Data From: Partner services and advertisers.

Automated Decision Making and Profiling: Algorithms for personalized experiences and service optimization.

Industry Regulatory Disclosure Requirements: Compliance with local and regional privacy regulations.

18. Contact Information

For privacy-specific concerns, contact our Data Protection Officer:

Name: Juan Casas

Email: [email protected]

Phone: 762-246-5988

Address: 4015 Wynmore Ct, Martinez GA 30907

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.